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BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?
You will usually receive your tracking number within 1 to 5 days.

Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?
Generally 5-18 days. Allow for 30 days to certain products and certain locations. Faster shipping times to US and UK. 

What is the exchange/return policy?
We value our customer experience. If you have any problems with our products, we will gladly fully refund you up to 30 days after receiving the product.

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